Patients using E-Visits service spent only 15 – 20 minutes instead of physical visits, which take around 2 to 2.5 hours, including traveling, waiting at the clinic, etc.

Why Choose IMC’s Telemedicine Service?

  • Book Appointments with Ease: Schedule consultations anytime, anywhere—no travel required.
  • Streamlined Insurance Approvals: Our team handles approvals, ensuring a hassle-free experience.
  • Expert Virtual Consultations: Connect with trusted physicians and specialists from the comfort of your home.
  • Personalized Follow-Up Care: Receive customized care plans to ensure continuity of treatment.
  • Support with the I-Care Unit: Our dedicated team ensures a smooth, stress-free healthcare journey at all hours.

How to book your appointment?

How to Get Stated?

  • Watch the Video: Learn how easy it is to book your consultation.
  • Download the App: Available for iOS and Android.
  • Book Your Appointment: Choose your doctor, time, and preferred consultation type.

Services

Telemedicine

E-Visits with physicians for all specialties

Treatment planning

Follow-up E-Visits

Remote Patient Care with chronic diseases

Tele Prescription

Laboratory investigations at the doorstep

 
 

Frequently Asked Questions (FAQs)

  • Telemedicine allows you to consult with doctors remotely using audio and video technology. Simply book an appointment through our app to connect with a healthcare professional.
  • Download the app or visit our website, choose your doctor, select a time, and confirm your appointment.
  • Yes, all consultations are conducted through encrypted platforms to ensure privacy and security.
  • Telemedicine is ideal for non-urgent consultations, follow-ups, medication reviews, and initial assessments.
  • Yes, we handle insurance approvals to ensure a hassle-free experience.
  • On average, consultations take 15–20 minutes.
  • Yes, prescriptions can be delivered to your home, and at-home lab testing services are available.
  • Our 24/7 support team is here to assist with any technical difficulties.
  • Absolutely! Telemedicine caters to patients of all ages, making it a convenient option for families.
  • If your telemedicine consultation is canceled due to technical issues, unavailability of the doctor, or any other valid reason, you will be eligible for a full refund. Refund requests can be submitted through the app or by contacting our support team. Please note that cancellations made by the patient less than 24 hours before the appointment may not be eligible for a refund, depending on our policy. For further details, refer to the refund policy section in our app or website.