Professional Diploma of Hospital Management & Operational Excellence in Healthcare Organization

Course Overview:

Professional Diploma of Hospital Management & Operational Excellence Management in Healthcare organizations is very practical training program concentrating applied hospital management tools that can improve the performance & way of management with dramatic change, aiming to build up professional hospital managers who are competent & own vital knowledge, skills & attitudes needed for hospital management & healthcare leaders

Learning Objectives:

Upon completion of this course, the trainees will be able to:

• Know principles of healthcare management & its main fields.
• Know how to make strategic management & strategic planning of healthcare facilities
• Acquire skills of strategic & operational executive planning
• Change mindset about leadership & management differences & how to be professional managerial leader
• Acquire top leadership skills in healthcare management
• Know the professional organizational structure in modern healthcare organizations & how to modify current
  structures
• Know the main functions & departments of Human Resources Management & its application on healthcare management
• Know how to make professional recruitment campaign
• Change mindset about marketing,sales & advertising in healthcare management
• Acquire skills to make professional marketing plan for healthcare facility
• Modify concepts of quality, quality management & total quality management (TQM).
• Know journey of accreditation of healthcare facilities either of ISO Standards or JCI Standards.
• Know how to make Crisis Management at Healthcare organizations.
• Train of utilization management in healthcare organizations.
• Know principles of financial management in healthcare organizations.
• How to manage supply chain management in healthcare organizations.
• Acquire skills of professional management of Home healthcare services.
• Know what is telemedicine? & Digital healthcare services?
• Know principles of entrepreneurship in healthcare organizations.
• Know how to make professional practical applied graduation project on your hospital or medical center?

Course Contents:

• Hospital Management Principles & Fundementals of Healthcare Organizations.
• Adminstrative Organizations & Organizational structures of Hospitals.
• Strategic Management & Strategic Planning in Healthcare Organizations.
• Operational Executive Planning.
• Leadership Principles.
• Leadership Skills & Team Working.
• Human Resources Management Departments & Functions.
• Human Resources Management Operations & Recruitment Campaigns.
• Performance Management, KPIs & Balanced Score Cards.
• Total Quality Management Principles.
• TQM Functions, Patient Safety & infection Control Principles.
• Hospital Preparation for Accreditation for ISO or JCI Vs CBAHI or GAHAR.
• Information Management in Healthcare.
• Marketing Management in Healthcare.
• Sales & Contracting in Healthcare Management.
• Medical insurance Law & Value Based Care.
• Procurement, Inventory & Supply Chain Management in
• Healthcare Management.
• Basics of Financial Management in Healthcare Organizations.
• Accounting Management in Healthcare Management.
• Crisis Management in Healthcare Organizations

Who should attend:

This course will benefit those who are in top management, department managers, section heads, Team leaders and all employees supposed to perform managerial skills